Privacy Policy

Last updated: 26 July 2026

This Privacy Policy is published in accordance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023. For visitors in the European Economic Area, Section 8 below sets out additional rights under the General Data Protection Regulation.

1. Introduction

unspool.video ("we", "us", or "our") is operated by Redcoco Labs, a sole proprietorship registered in India under GST. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services at unspool.video.

By using unspool.video, you agree to the collection and use of information as described in this policy. If you do not agree, please do not use the service.

2. Information We Collect

We collect the following information:

  • –Account information: Your name and email address when you sign in via Google OAuth.
  • –Usage data: The YouTube URLs you submit, the number of playbooks you generate, and your subscription status.
  • –Payment information: If you subscribe to a paid plan, payment is processed by Razorpay. We do not store your card or payment details on our servers.
  • –Analytics data: We use analytics tools to understand how the service is used, including pages visited, features used, and session duration. Once you sign in, this usage data is linked to your account. See Section 4 for details.
  • –Technical data: Browser type, device type, IP address, and usage logs collected automatically for security and performance purposes.

3. How We Use Your Information

We use the information we collect to:

  • –Provide and operate the unspool.video service
  • –Authenticate your identity via Google OAuth
  • –Track your monthly playbook usage against your plan quota
  • –Process subscription payments via Razorpay
  • –Analyse usage patterns to improve the service
  • –Respond to support requests and grievances
  • –Comply with applicable laws and regulations

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Cookies & Analytics

unspool.video uses session cookies for authentication. We also use analytics tools to understand how the service is used. Once you sign in, analytics data is linked to your account so we can track product usage and improve the service. This data is not sold or shared for advertising purposes.

You can disable cookies through your browser settings. Disabling session cookies will affect your ability to log in and use the service.

5. Third-Party Services

We use third-party services for authentication, storage, analytics, hosting, and payment processing. The two services you interact with directly are:

  • –Google OAuth, used for sign-in. Subject to Google's Privacy Policy at policies.google.com/privacy.
  • –Razorpay, used for payments. Subject to Razorpay's Privacy Policy at razorpay.com/privacy.

All other third-party tools we use are selected to handle your data securely and only for the purposes described in this policy.

6. Data Retention

We retain your account data for as long as your account is active. If you request account deletion, your personal data will be removed within 30 days, except where retention is required by law.

7. Your Rights

Depending on your location, you may have rights regarding your personal data:

  • –Access: You can view all your generated playbooks directly in your dashboard.
  • –Deletion: You can request deletion of your account and all associated playbooks at any time by contacting us.
  • –Correction: Your profile details are managed through your Google account.

To exercise any of these rights, email us at info@unspool.video.

8. Additional Rights for Users in the European Economic Area

If you are located in the EEA, the following additional rights apply under the General Data Protection Regulation (GDPR):

  • –Legal basis: We process your data on the basis of your consent (when you sign in) and to perform our contract with you (delivering the service you signed up for).
  • –Your rights: In addition to the rights in Section 7, you have the right to restrict or object to certain processing, and to receive your data in a portable format.
  • –Data transfers: Your data may be processed by service providers located outside the EEA, including our infrastructure providers in India and our AI provider in the United States. Where this happens, we or our providers rely on Standard Contractual Clauses or equivalent safeguards.
  • –Complaints: You have the right to lodge a complaint with your local data protection authority if you believe your rights have been violated.

9. Data Security

We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page reflects the most recent revision. Continued use of the service after changes are posted constitutes acceptance of the updated policy.

11. Governing Law

This Privacy Policy is governed by the laws of India. Any disputes arising under this policy shall be subject to the exclusive jurisdiction of the courts of Dehradun, Uttarakhand, India.

12. Grievance Officer

In accordance with the Information Technology Act, 2000 and the rules made thereunder:

NameAnkush Khajuria
DesignationGrievance Officer, Redcoco Labs
AddressMaxvel Residency, Sahastradhara Road, Dehradun, Uttarakhand, 248013, India
Emailinfo@unspool.video

Grievances will be acknowledged within 72 hours and resolved within 30 days of receipt.

13. Contact Us

Emailinfo@unspool.video
BusinessRedcoco Labs, Dehradun, Uttarakhand, India